Product onboarding
A structured introduction to the system, its modes and its accessories.
Covers the main unit, handpiece, applicator set, routine care and the practical setup steps a practice needs before its first session.
Training & Support
Support Beyond the Device
A plasma system is only as consistent as the practitioner using it. Korea Luxis Tech supports partners with onboarding, remote operation training and the material needed to present the system confidently.
Services
What partner support covers
The programme below describes the support offered to clinics, distributors and training organisations. Anything not listed here is agreed case by case.
Online operation training
Live remote sessions covering setup, handling and routine operation.
Delivered remotely so that a practice can train without travelling. Sessions are scheduled with our team and can be repeated for new staff.
Protocol guidance
Practical guidance on building repeatable treatment workflows.
Focuses on how a protocol is structured: assessment, preparation, applicator choice, movement pattern and documentation.
Marketing material support
Product imagery, descriptions and presentation material for your market.
Supports local promotion with approved product imagery and descriptions, so partner messages stay consistent with the compliance rules.
Distributor support
Commercial and technical support for importers and distribution partners.
Covers product selection, market documentation questions, order planning and ongoing technical communication.
After-sales communication
A clear channel for service questions and consumable planning.
A single contact route for operational questions, care of the applicators and planning of consumable parts.
Onboarding
From delivery to first treatment
A typical onboarding sequence for a new clinic or partner practice.
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1. Delivery and checks
The unit is unpacked, inspected and powered on following the product instructions.
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2. System walkthrough
Screen navigation, mode selection and routine care are covered step by step.
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3. Applicator training
Fitting, removing and cleaning the applicators, plus which profile suits which area.
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4. Protocol practice
Guided practice of the movement patterns for facial, targeted and scalp work.
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5. Consultation routine
Assessment, documentation and expectation setting with the client.
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6. Go live and follow up
The practice begins client work, with follow-up support available for questions.
Partners
Support for distribution partners
Importers and distributors need more than product information. The programme covers the commercial and technical side as well.
Market documentation support
Help identifying which documents apply to your market.
Product information pack
Approved product descriptions and imagery for local use.
Technical communication
A direct channel for technical questions about the platform.
Consumables planning
Guidance on planning applicator and consumable requirements.
Partner training
Training for your own team so first-line support stays local.
Joint market review
Periodic review of how the product is performing in your territory.
Get started
Discuss training for your practice or market
Tell us who needs training, which applications matter to you and where you are located. We will propose a format that fits.